MuffGem
Viva Earring
Viva Earring
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The Viva Signature Dangle Earring is a completely personalized charm that allows you to wear your chosen 3-10 letter name on your ear with a modern flow: the fluid cursive letters made of 925 sterling silver gently sway on the thin chain, catching the light with your every move; you can also choose the thick micron 14K gold or rose vermeil plating for a warm glow. Its nickel-free, hypoallergenic structure provides all-day comfort on sensitive skin, while the dangling shape, measuring approximately 24 mm in length, creates a modern attraction point and is compatible with all styles from day to night. When you send your preferred plating color and the name to be embroidered in the “Personalization” section, our craftsmen will carefully prepare the Viva for you and ship it to you within five to seven business days in a black velvet MuffGem box with a personal gift card—so your name will add a touch of elegance to your style with every look.
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MuffGem Jewelry Guide
Product Features
Elegant and Stylish Design
- MuffGem jewelry has unique designs that combine modern and classic lines.
- It adapts to every style from daily use to special occasions.
Quality Materials
- Our products are produced with superior quality stainless steel.
- The risk of allergic reactions is minimized by choosing skin-friendly metals.
Use and Maintenance
Daily Use Recommendations
- Be careful not to expose your jewelry directly to chemicals such as perfume, cream or hair spray.
- It is recommended that you remove your jewelry when taking a shower or in environments where there may be intense contact with water (pool, sea, etc.).
Care Tips
- You can polish it by gently wiping it with a soft cloth; you can use jewelry cleaners when necessary.
- Store your jewelry in a closed box or separate compartment to prevent tarnishing or discoloration.
Shipping & Returns Information
Shipping Process
- Delivery takes place on average within 1-3 business days depending on the region.
Returns and Exchanges
- You can request a return or exchange within 14 days from the date you receive the product.
- Please remember to keep the original box and invoice for the return request.
Frequently Asked Questions (FAQ)
Does jewelry tarnish?
Thanks to the quality metals and coatings we use, the risk of tarnishing is low in long-term use. However, you can extend its life by performing appropriate maintenance.
Does it cause allergies?
Our products contain minimum nickel-containing materials. We take care to choose materials and coating types suitable for sensitive skin.
Do you do special orders or personalization?
We offer personalization options in certain collections. Contact us for details.
How does the warranty process work?
We offer warranty coverage for manufacturing defects. You can also contact our Customer Service team to receive support for damages caused by shipping.